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Testimonials
"Arthur has taken me through a tailored development programme, which is systematic and focuses on an establishment of the start point, a determination and clarification of the outcome one is trying to achieve and a route map to get from one point to the other.
The service delivery was intuitive and the pace matched my ability to assess, develop and review how I was getting on. The programme has made a significant positive difference to me.
Arthur has also coached 3 of my colleagues on a one to one basis, in addition to facilitating customer care, marketing and communication skills workshops for all of our fee earners .
The practice development goals centred on target setting, marketing planning and delivery, training and development and performance monitoring. The outcome was that we grew the business by 60% in the last year, and year to date by 15%.
I have no hesitation, therefore, in recommending his services unreservedly"
Brian Herdman
Practice Director Young & Lee Solicitors
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"Arthur Dawes was retained as a Business Coach between January and June 2002, with a specific aim to improve business focus and set more clearly defined management objectives for other senior members of the management team.
The coaching sessions were normally held prior to monthly management or new business meetings this proved invaluable in ensuring better planned and structured meetings with clearly identified preferred outcomes.
Meetings have become more motivational and inspirational , by exploring numerous approaches, alternative strategies have been devised and a more focused approach to business development has resulted in significant client acquisitions.
In summary, running a marketing consultancy can, at times, be a lonely business. By utilising the services of an experienced professional coach, the company has been able to benefit from wider stratejic input and there is no doubt that the overall performance of the business has improved."
Steve Dann
Managing Director Seal Public Relations
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"I worked with Arthur Dawes to identify targets for the forthcoming year and to plan action to develop my business.
By way of one to one sessions, Arthur was able to extract from me where I wanted to be , and then by way of working together, we developed a clear plan of action.
Since meeting with Arthur, target selling has been much easier, and as my business enters its 4th year, turnover is up by 32% year on year."
Stewart Sherman
Managing Director Chamberlains Chartered Surveyors
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"I would like to thank Arthur for his support and guidance during November and December of last year. The factors we discussed have helped us tremendously in starting to plan our ongoing strategy.
Having been in business for the last 8 years we are aware of the importance of feedback for both parties involved. We found the sessions invaluable not only for the real progress made in shaping the way forward, but also for acting both as a sounding board and mediator, helping to smooth over the inevitable disagreements partners have.
We will be using USP Marketing services ongoing and would have no hesitation in recommending them to any other businesses."
Steve Ellison
Managing Partner Ellison Webb Training
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"The Management training course I attended with your excellent instruction has proven to be a very effective aid in increasing the productivity and motivation of everyone involved at the company. Many of the procedures and ideas have been implemented and are bringing very pleasing results.
By adopting the philosophy of a balanced life / work relationship and by becoming more organised, efficient and productive has ensured the creation of a more positive culture, which I believe will help us go from strength to strength. I look forward to working with you on future projects."
Jon Edwards
Managing Director Ember Media
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